Susan Bailey, MSEM, NRP, is the Director of the Louisiana Bureau of Emergency Medical Services and part-time faculty at Columbia Southern University. She has been active in the EMS Industry since 1990 with experience in both the rural and urban setting. She has served as the NAEMT representative on the Commission on Accreditation of Prehospital Continuing Education (CAPCE) Board of Directors and was chair from 2018-2022.

A lifetime NAEMT member, Susan served as Vice-Chair of NAEMT’s Advocacy Committee, Chair of the Disaster Preparedness Committee, and Chair of the Affiliate Advisory Council. She also served on the Education Committee and the Finance Committee. In 2014, she was awarded the NASCO/NAEMT Paramedic of the Year Award, and 2016 she was awarded an NAEMT Education Service Award for innovation in delivering NAEMT education programs to rural areas. Susan is a lifetime member of the Louisiana Association of National Registered EMTs (LANREMT). LANREMT awarded her the Instructor of the Year Award in 1999, a Presidential Meritorious Award in 2013, and an Outstanding Achievement award in 2018. She has received several Raising the Bar Recognitions from Columbia Southern University in which students nominate faculty for this recognition.

Passionate about the EMS Industry, Susan strives to bring positive attention to the work that EMS Practitioners do. She encourages EMS practitioners to expand their knowledge to grow with an ever-changing scope of practice within the EMS industry. A Lean Six Sigma Green Belt, Susan has a Bachelor’s Degree in Management from Southeastern Louisiana University where she graduated magna cum laude, and earned her Master’s Degree in Emergency Management from Millersville University in Pennsylvania.